Treaty of the public offer

Treaty of the public offer for paid provision of hotel services

The Mir Castle Museum , hereinafter referred to as "Contractor", represented by the Director Alex Loiko, acting under the Charter, conclude this Agreement with any person, hereinafter referred to as "Customer". Contract is an agreement to provide services on a reimbursable basis, concluded by a public offer, and regulates the procedure for the provision of hotel services and obligations arising in connection with this between "performers" and "Customer" hereinafter referred to as the "Parties". The text of this Agreement is available on the website: www.mirzamak.by, posted on the information board in the hotel lobby, 1st floor. The parties have entered into this Agreement as follows:
Definitions used in this Agreement
Catering - property complex that meets the requirements of technical regulations, in which the hotel services;
Artist - a legal entity engaged in hotel services;
Customer - a legal or natural person ordering and (or) use the services.
hotel services - services provided by the Administration, to provide room for a temporary stay of natural persons, as well as additional services (hereinafter - services);
additional services - catering services, communications, tourism and other services provided by the Administration on paid and (or) free of charge in accordance with the law.

1. SUBJECT
1.1. Under this contract the Contractor undertakes to provide the Customer with services for temporary living in hotel rooms Institution "Museum" Castle Complex "Mir", other additional services, according to the price list (price list posted on the information board and on the website www.mirzamak.by), and Customer shall accept and pay for the services on the terms and conditions specified in this Agreement.
1.2. Location services: The Mir Castle Complex Museum, 231444, Krasnoarmeyskaya street, 2, Mir, Korelichi Rayon, Grodno Oblast, Republic of Belarus

2. The procedure for concluding contracts
2.1. This Agreement is a public contract (st.396 Civil Code of the Republic of Belarus), according to which the Contractor undertakes to provide services in respect of unspecified persons (customers) who have applied for the service.
2.2. This Agreement is a public offer (offer) the Contractor, addressed to an indefinite number of persons to enter into this Agreement (p.2. St.407 Civil Code of the Republic of Belarus).
2.3. The conclusion of present Agreement is made by joining the Customer to this Agreement, that is, by taking (acceptance) by the Customer of this Agreement in general without any conditions, exceptions and reservations (Article 398 of the Civil Code of the Republic of Belarus).

2.4. The fact of acceptance (acceptance) by the Customer of this Agreement is the payment by the Customer ordered services on the terms and conditions specified in this Agreement (p.3 st.408 Civil Code of the Republic of Belarus).
2.5. This Treaty shall, subject to his acceptance of the order, shall be deemed concluded in writing (p.2, p.3 st.404 st.408 and 3 of the Civil Code of the Republic of Belarus).

3. RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1. The Contractor undertakes to 
3.1.1. Provide customer services on their own, with the involvement of agents or third parties, during the term of this Agreement.
3.1.2. Comply strictly with norms of labor protection and safety.
3.1.3. Provide objective information about the properties of services, to provide services efficiently and in accordance with the order of hotel services.
3.1.4. Provide information on the cost of hotel services provided in accordance with the "Price List for services temporary accommodation in hotel rooms on the site www.mirzamak.by.
3.1.5. Promptly inform the Customer information on all changes, additions related to the provision of accommodation services, including planned maintenance works of urban services, and how it can affect the quality of services provided.
3.1.6. Transfer to the Customer all necessary Execution of documents related to the location and accommodation, provision of other paid services.
3.1.7. Address the shortcomings encountered in the provision of services under this Agreement and within the time agreed by the Parties.
3.1.8. Accommodation is provided in accordance with the availability on the date of arrival of the customer. Early Booking Customer spaces are provided in accordance with the application for accommodation.
3.1.9. Additional services provided to the Customer on a fee basis in accordance with the "price list for paid services provided by the hotel.
3.1.10. Room reservation is carried out by taking from the Customer bookings made via mail, telephone, email and fax, as well as with the direct address to the receptionist.
You pay the down payment to the payment details of the Customer (item 4.5. Of this contract) or can be set individual account in accordance with the client's request.
3.2. The Customer undertakes to:
3.2.1. Read the rules of use, the order of hotel services, with this Agreement and other internal regulatory documents related to the provision of declared services.
3.2.2. Before payment services acquainted with the conditions of residence and pay the requested services.
3.2.3. Provide receptionist necessary personal data necessary for the settlement of the hotel, fill in the form.
3.2.4. Pay for the services of the Contractor in the amount, timing and manner prescribed by this Agreement and the current price list on the date of arrival. And charged in accordance with the uniform checkout time from 12:00 of the current day. If staying in a hotel is not more than a day or days (including the first day) charge per room per night will be charged.
3.2.5. In case of extension of stay after checkout time to pay for services as follows:
for 12 hours - for half a day;
12 to 24 hours - for a full day.
Payment for accommodation and services provided by the Administration may be in cash or by bank transfer in Belarusian rubles.
3.2.6. The Contractor to ensure unhindered access to the site of service delivery.
3.2.7. If you stay in a hotel to observe the rules of stay in a hotel, rules for the use of electrical appliances, the contract offer.
3.2.8. Timely deliver a hotel room, to pay existing debt on the date of departure, if necessary, to pay the damages caused by incomplete (the loss of property) or property damage.
3.2.9. Importation of alcoholic beverages by the Customer is prohibited. Pets are not allowed. Accommodation in rooms of more people than there are places to stay, is prohibited.
3.2.10. Agree to the terms of this Offer and internal regulatory documents of the Contractor, determine the order of residence.
3.3. The Contractor has the right to 
3.3.1. Require the Customer to provide proof of the accuracy of the personal data when placing (the questionnaire).
3.3.2. Refuse to place the Customer:
-with violation of rules of stay in a hotel of this contract;
-with violation of the terms of payment of the declared services;
-with refusal to agree to the terms of the contract offer and internal regulatory documents defining the order of residence;
3.3.3. Demand from the Customer full agreement with the terms of this agreement and internal regulatory documents when you make a placement. Without the consent of the terms of this agreement and internal regulatory documents, to refuse the Customer to provide hotel services.
3.3.6. Hold with customers or require payment of the full cost of services rendered or damage caused by the Customer, and the Customer acknowledges Contractor operates entirely legitimate and has no complaints.
3.3.7. In the absence of a guest at the residence more than a day (or after 2 hours of the onset of his checkout time), the hotel management has the right to create the commission and to evict a guest at the same time to make an inventory of the property which is in the room. Tangible assets in the form of cash, precious metals, valuable documents, the administration takes on his own responsibility.
3.4. The Customer has the right to:
3.4.1. Get declared and paid services in full on agreed terms.
3.4.2. The customer has the right at any time to refuse the services of hotel accommodation (hotel), and the obligation to make all necessary payments to the Contractor.
3.4.3. If canceled or partially canceled the booking inquiry prior to arrival of the Customer, and in case of no-show, the hotel made are not returned to the Customer, and is held in the form of penalties.

4 COST, THE ORDER AND TERMS OF PAYMENT SERVICES
4.1. Cost of services rendered under this Agreement shall be determined based on the amount, nature and duration of the Services ordered by the Customer in accordance with the approved price list Contractor acting directly in the time of placing the request for payment of the ordered services.
4.2. Price list in effect immediately at the time of billing demand for payment of the ordered services are an integral part of this Agreement.
4.3. Customers that are legal entities, perform services payment by wire transfer funds to the account of the Contractor in accordance with data and details specified in the invoicing. 
4.4. Customers who are natural persons engaged in services payment by cash deposit in cash Institution "Museum" Castle Complex "Mir" by wire or wire transfer funds to the account of the Contractor, with the following details:
4.4. The Mir Castle Complex Museum, 231444, Krasnoarmeyskaya street, 2, Mir, Korelichi Rayon, Grodno Oblast, Republic of Belarus.
Payment account in "BelarusBank" - 3632905000027 
Bank code – 152101696
Taxpayer accounting number - 590201541
tel. (801596) 2 82 73, 2 82 76

5. ORDER OF ACCEPTANCE OF SERVICES
5.1. Provision of Services under this Agreement for customers that are legal entities, confirmed by the Act on the provision of services, which is sent by the Contractor to the Customer within 3 business days after the service has been provided.
5.2. The Customer, in the absence of claims by providers of services rendered, shall, within 5 calendar days of receipt of the Act on the provision of services to sign it and send back to the Contractor.
5.3. If a customer has any claim on the provider of services, these claims must be declared in writing within seven calendar days of receipt of the Act of provided service. If this is not done, it will be considered as unconditional agreement of the Customer that the Services provided by the Contractor in a timely manner, in full and properly.
5.4. To confirm the Service under this Agreement for Customers who are natural persons, the following conditions must be met: 1. there is a fact of final consumption by Customer provided services. 2. There is absence of written claims of the Customer against the services provided by the Contractor.

6. RESPONSIBILITY OF THE PARTIES
6.1. For non-performance or improper performance of its obligations hereunder the defaulting party shall be liable in accordance with the current legislation of the Republic of Belarus, with the specifications set forth herein.
6.2. The Contractor shall not be liable in the event of non-performance or improper performance of services on its part or on the part of third parties arising due to unreliability, failure or delay in confirming the information and documents provided by the Customer, as well as have arisen due to other violations of the terms of this Offer by the Customer.
6.3. The Contractor shall not be liable in the event of non-arrival of the Customer to the hotel on the first day of arrival and, as a result of this, perhaps not settling into a hotel.
6.4. Contractor shall not be responsible for the quality of public services to the Customer, but is required to provide objective information about the planned works of urban services and resursosnabzhayuschih organizations that can affect the quality of public services.
6.5. Customer represents the interests of all persons specified in the order and is personally liable to the Contractor for the accuracy of the reported data in the application of them, the implementation of all persons of all obligations, including the obligation to pay for services and pay a fine in the case of non-provision of hotel services (including non-arrival to the hotel).

7. FORCE MAJOR CIRCUMSTANCES
7.1    Parties shall be free from fulfilling their liabilities under this Agreement in the case the failure of fulfillment is the result of extraordinary events.
7.2    If force majeure circumstances occur and impede fulfillment its obligations under this contract by one of the Parties, this Party shall notify the other Party not later than three days after the occurrence of such circumstances. The term of the obligations under this Agreement is transferred according to the time during which such circumstances.

8.    OPTION AMENDMENT AND TERMINATION AGREEMENT
8.1    The present Agreement is concluded in the moment of remitting money to the Contractor's account as payment for ordered services for Customer. The present agreement valid for an indefinite period.
8.2. The customer has the right to terminate the contract with payment services actually rendered to him.
8.3. The Contractor shall be entitled to unilaterally terminate this Agreement.
8.4. Contractor has the right to change the terms of this Agreement and its Annexes, to introduce new Annexes to this Agreement without notice. The customer, knowing about the possibility of such changes, agree that they will be made. If the customer continues to use the services of the Contractor after such changes, it means his agreement with them.
8.5. Text changes and (or)  additions to this Agreement or its new edition of the Contractor shall be communicated to the public by posting (publication) of relevant information at the information booth hotels Institution "Museum" Castle Complex "Mir" and on the Executor's official website at the following address: www.mirzamak .by
8.6. The Customer has the right to terminate this Agreement in case of disagreement with the amendments and/or supplements.
8.7. If the Customer does not agree with the changes and/or additions, or does not accept the new edition of this Agreement, or refuse to comply with its terms, any written notice of the customer is also recognized as a Notice of termination of this Agreement.
8.8. The Parties unconditionally agree that the silence (absence of written notice of termination of this Agreement or disagreement with certain terms of this Agreement, including the change in price list) recognized as agreement and accession of the Customer to the new edition of the Agreement (paragraph 3 of Article 159 of the Civil Code of the Republic of Belarus).

9. Privacy Policy.
9.1. Customer guarantees the confidentiality of the data provided by them for the purpose of reservation of hotel services and registration of hotel accommodation.

10.    PROCEDURE OF DISPUTE SETTLEMENT
10.1    All kinds of disputes and disagreements, which can arise under this agreement or in connection herewith, shall be settled by negotiations between Parties.
10.2    If the parties fail to settle all disputes in the manner prescribed by paragraph 10.1. of this Agreement, all disputes arising out of this Agreement (including those related to its conclusion, alteration, termination, performance, invalidity) shall be settled in court in accordance with the legislation of the Republic of Belarus.

11. ADDITIONAL TERMS
In other cases, which are not provided by this agreement, Parties shall be governed by the legislation of the Republic of Belarus.