Electronic appeals

Dear visitors of the website of Mir Castle!

From January 2, 2023, the amendments and additions made to the Law of the Republic of Belarus No. 300-Z of 18.07.2011 “On Appeals of citizens and legal Entities” will come into force. In this regard, the procedure for submitting electronic appeals has changed. Electronic appeals must be submitted through the state unified (integrated) republican information system for accounting and processing appeals of citizens and legal entities — обращения.бел.

About the requirements for electronic appeals

1. The appeals are presented in Belarusian or Russian.

2. Electronic appeals of citizens must contain:

– the name and (or) address of the organization or the position of the person to whom the appeal is sent;

– surname, proper name, patronymic (if any) or initials of the citizen, address of his place of residence (place of stay);

– statement of the essence of the appeal;

– email address

Electronic appeals of legal entities and individual entrepreneurs must contain:

– the name and (or) address of the organization or the position of the person to whom the appeal is sent;

– full name of the legal entity and its location;

– statement of the essence of the appeal;

– surname, proper name, patronymic (if any) or initials of the head or the person authorized to sign appeals in accordance with the established procedure;

– email address

3. It is not allowed to use obscene or offensive words or expressions in appeals.

4. Electronic copies of documents confirming their authority must be attached to electronic applications submitted by representatives of applicants.

5. The appeals should contain information about the results of their previous consideration with the attachment (if any) of documents confirming this information.